Users sometimes upgrade their computer or switch workstations but aren’t sure how to update the device associated with their U-Rite account. Since U-Rite licenses are tied to a single active device at a time, you may occasionally need to change which machine is registered. U-Rite allows you to update your associated device once every seven days directly from your Dashboard.
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To change your associated device in U-Rite, follow these steps:
- Log in to the U-Rite Dashboard
Use your account credentials to access the Dashboard. - Open Your Account or Profile Section
Navigate to Account or Profile, where you can view your subscription details, settings, and your currently registered device. - Find the Device Information Section
Locate the Device Information area, which displays the machine currently linked to your account. - Select Remove Device
Click Remove Device to begin the device change process.
U-Rite will prompt you to confirm that you want to deactivate your existing device. - Confirm the Device Removal
After you confirm, your old device is immediately deactivated, allowing you to sign in on a new machine. - Install or Open the U-Rite Excel Add-In on the New Device
Reinstall the add-in (if needed) or simply open it on the new computer.- Sign in using your U-Rite login
- The add-in will activate automatically
- Ensure you bring your Excel model files with you, as they are not transferred automatically
- Be Aware of the 7-Day Device Change Policy
U-Rite allows device changes once every seven days.- If you attempt to switch before the cooldown resets, the system will notify you and block the change
- This protects your organization’s licensing security
If you need urgent access but are still within the 7-day window, or if you encounter an issue with device activation, please reach out to support@u-rite.com for assistance.
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